IVR Service Provider in Mumbai
IVR Services | Cloud IVR Provider | IVR Call Company in Mumbai
SMSIndiaHub is a leading IVR Service provider in Mumbai, India. We offer Cloud Based IVR Service in your Mumbai city as per your requirement in affordable rates. Over the years the company has consolidated its presence in the market and have been providing world-class services to its clients. We are a leading end-to-end mobile data solutions provider that caters to corporate and individuals. SMSIndiaHub offers various SMS services and other text messaging solutions for businesses and individuals, focusing on Online IVR System, and Virtual Receptionist. Your business partner for Hosted IVR Service Mumbai for India and International (Global SMS). We are a global player in business texting solutions. Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling, as IVR systems are more intelligent than many predictive dialer systems.
Where you can use Cloud IVR Service in Mumbai (Intractive Voice Response)
IVR systems can be used for mobile purchases, banking payments and services, retail orders, utilities, travel information and weather conditions. A common misconception refers to an automated attendant as an IVR. The terms are distinct and mean different things to traditional telecommunications professionals—the purpose of an IVR is to take input, process it, and return a result, whereas the job of an automated attendant is to route calls.
How our Interactive voice response (IVR) Services actully work?
SMSINDIAHUB providing single tier and multi tier IVR solutions to retail and enterprise. When someone who calls on you will first hear a personalized welcome message and other instructions and accordingly that will work.
Example : Dial our IVR number 08305781001 you will listen Welcome to SMSINDIAHUB leading bulk sms service provider in India and post welcome script it will play service extentions like;
- For Sales Dial -1
- For Support Dial -2
- For my plan Dial -3
IVR Services Advantage & Benefits;
- Professional Look : Greet your costumers with a professionally recorded welcome message. Build an image of a large company.
- Virtual Extensions : Configure your extensions on any mobile number. Now your Sales extension will be reachable even while your sales force are on move.
- Web Based Controls : Easy to use, user friendly web based interface allows you to configure and monitor your inbound traffic in few mouse clicks.
- Intelligent Routing : Route your incoming call as per your working hours. Routing schemes like Round-Robin, Sequential, Parallel etc are also possible.
IVR Services features;
- Welcome message
- Music on hold
- Unlimited Call forwarding
- Unlimited Call detail record
- Parallel/Round Robin
- Time Bound Routing
- White/Black list
- CRM integration (web hook)
For more details please email us on firstname.lastname@example.org