What if my Sender ID does not match my Company Name applied on DLT, then what should I do?

In this case, upload a document to prove the co-relation between your Company Name and the Sender ID (Header). If the registrar is satisfied with the document of proof, your Header (Sender ID) may get approved.

Regulatory Compliance Hub

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DLT Registration now a mandate

Q: Do I need to register with TRAI for DLT registration?

DLT process is initiated by Telecom Regulatory Authority of India (TRAI). However, you need to contact the telecom operators such as Airtel, Vodafone Idea (VILPOWER), JIO (Reliance), Videocon (PingConnect), MTNL, BSNL, TATA, etc. for DLT Registration.

SMSINDIAHUB TELEMARKETER ID: 1702157373640103575

DLT Registration now a mandate know the Process and Guidelines and its mandatory for everyone who does sms business or send SMS and Voice calls for business purpose. It is being issued in the public interest to stop the SMS spam messaging.

Airtel Certificate Videocon Certificate DLT Registration Process DLT TRAI Regulation Ucc DLT Phase 2 DLT Support

TCCCPR 2018 Compliance

MANDATORY WORKFLOW

How To Do DLT Registration?

Complete Steps for DLT registration, Entities not on the DLT platform may not be able to send messages.

Entity Registration

This includes details of KYC documents like GST, PAN, TAN, CIN etc. The process has been designed for easy and quick completion. Your organisation will get a unique Entity ID.

Header Registration

SMS are classified into four categories: Transactional, Promotional, Service Implicit and Service Explicit. Entities need to register all their header on the platform. Every header gets a unique Sender ID (Header ID).

Template Registration

Once a template is created and approved, the entity retains the template ownership across all platforms. Each template gets a unique Template ID that is shared across other DLT platforms seamlessly.

DLT TO SMSHUB

Once your template gets approve from DLT platform. Require all the approved template add into SMSHUB Protal. or Kindly Email us all the approved templates as per given excel format. Email: support@smsindiahub.in

DLT Guideline Update as on October 11, 2020

Every Content Template that is being registered by a Principal Entity should contain ‘Brand Name(s)’ (Complete business name/brand name/trademark) in the content field. That have been registered so far, should be updated with ‘Brand Name(s)’ by October 31, 2020.

For Enterprise registration, request you to first start registration with DLT Operator Registration Fees is Rs. 5900/- and get a unique Entity Id from the Operator (This might take around 72 working hours to get approved) which should be used with All DLT operators.

Guide to DLT Template Registration

Following TRAI directive, telecom operators have suspended template scrubbing for 7 days (from March 9, 2021) to facilitate template registration for all businesses. Please note that this is only a temporary relaxation, so we would strongly urge you to take advantage...

Know More Here >>

Why is DLT Registration Mandatory

Distributed Ledger Technology is a Blockchain-based registration system that keeps track of transaction records transact between network participants. The platform is being issued in the public interest to control SMS spam from different marketing companies.

DLT Registration is now mandated – Regulatory had released the DLT Registration process and accordingly we need to follow. TRAI (Telecom Regulatory Authority of India) had released The Telecom Commercial Communications Customer Preference Regulations, 2018 (TCCCPR) on 19th July 2018 for . We at SMSINDIAHUB are taking various measures to offer regulatory compliant solutions in line with TRAI vision to create a cleaner and more transparent system. With this communication, we want to inform you about the multiple phases for implementing the above Regulation which mandated the use of Blockchain technology also known as Distributed Ledger Technology (DLT) to implement the solution. Operators have already implemented the DLT system. The first phase of the regulation focused on registering all Entity/Enterprise on the new platform. SMSINDIAHUB is already registered as Telemarketer on the operator’s DLT platform and we need you to proactively engage in this and register as Principle Entity (Enterprise) to comply with the new regulation. Click to Download – TRAI New Regulation (TCCCPR)

Click to Download – TRAI New Regulation (TCCCPR) >>

OFFICIAL REGISTRARS

DLT Operators List

You can register any of the below operators as principal Entity to get your headers, templates approved

AIRTEL : https://dltconnect.airtel.in/ Vodafone/Idea VIL : https://www.vilpower.in/ BSNL : https://www.ucc-bsnl.co.in/ MTNL : https://www.ucc-mtnl.in/ JIO : https://trueconnect.jio.com/#/ Tata : https://telemarketer.tatateleservices.com/ VIDEOCON : https://smartping.live/entity/login

What is the Process to Register on DLT platform

To Register on the DLT platform you need to choose the correct type, there are two types of DLT registration one is Entity registration and another is Telemarketer registration. Detailed description given below;

Type of DLT Registration

As Entity : A business unit, company legally recognized institution on person engaged in business or service who would like to send communication to customers intended recipients through SMS or voice call through a register telemarketer. Following are the (DLR Registration) Entity Registration Links.

As Telemarketer : Who are into the SMS Business like aggregator or reseller they need to choose the telemarketer option.

Please not while registering please select SMSINDIAHUB telemarketer which is available on DLT as SMSINDIAHUB Unique Registration ID 1702157373640103575

In case you have done already don registration with any other telemarketer on the operator platform then you just need to select SMSINDIAHUB Telemarketer ID 1702157373640103575

What is Distributed ledger technology? (DLT)?

Changes as per Regulations

	Pre DLT	Post DLT	Remarks
Customer Consent	No	Yes	Verifiable digital records of all customer opt-ins are made available on the platform. Customers can also see all their consents on a single dashboard
Customer Preferences	Yes	Yes	Consumers can also select specific day(s) and time band to block (or) receive. commercial communication in addition to type of category; viz only DND
Entity/Enterprise Registration	No	Yes	Entity need to register with originating access provider (OAP) on the platform
Telemarketer Registration	Yes	Yes	Telemarketer should now register with originating access provider (OAP) and no longer with TRAI
Header Registration	No	Yes	Entity should register all its SMS Headers and Voice CLIs on the platform
Type of Messages	Transactional Promotional Govt	Transactional Promotional Service (Inferred Consent) Service (Explicit Consent)	Every template should be registered under one of these classifications: Promotional, Transactional or Service (Implicit or Explicit). Government messages are classified under Service category
Scrubbing	Yes (only DND Check for Promotional SMS)	Yes (Promotional & Service Explicit)	Messages will be scrubbed against multiple parameters like Consent, Preference, Header, Template; and not just DND list
Complaint Management	Yes	Yes	Telecom operators will now be responsible for complaint resolution
Interoperability between telecom Service Providers	No	Yes	Registration details of Entity, Telemarketer, Header, Template will be shared across the network to ensure seamless view
100% Traceability	No	Yes	Everything is recorded and shared on the network using Blockchain technology.
Delivery Report	Yes 1. Promotional Traffic 2. Transactional Traffic	No Yes	Delivery status for promotional messages will not be available post DLT. Delivery status for transactional messages will continue to be available post DLT.

✓ On boarding:

Pre DLT

1. Basis the Sales team request account creation done with complete KYC Documents on Internal Portal.

A. Telemarketers – No direct senders
B. Direct Enterprise Clients.

Post DLT

1. All Entity /Senders & Telemarketers need to register with originating access provider (OAP) on their DLT platform.

2. Entity should register all its SMS Headers and Voice CLIs on the platform . Uniqueness check is enabled.

2. Customers Send Sender ID/Templates (Voice/SMS) for whitlisting. No Uniqueness in allocation of Sender Ids.

3. Entity should register all its templates (Customer consent & content) on the platform.

💬 Type of Messages :

Pre DLT

Transactional
Promotional
Govt

Post DLT

Transactional
Promotional
Service (Inferred Consent)
Service (Explicit Consent)

DLT Registration Process for Entity and Telemarketer

Arrange following documents and details before proceeding for Telemarketer and Enterprise registration :

Business PAN Number with Soft Copy.
GST Number (GST Certificate)
Business Established Certificate.
Complete Business Address.
Proof of Business Identity (PAN Card) with Softcopy.
Proof of Business Entity with Softcopy(GST Reg./Business Reg.)

🤝

DLT Registatrion Process for Telemarketer:

Select : As Telemarketer.
Select : Aggregator Function.
Have you registered with any other Mobile Operator DLT Network? Select : No.
Enter Your Business PAN Number.
Fill the form with Required Details.
Verify with OTP.
Verify Your Email.
Login To Portal.
Upload Required Documents and Fill the Required Details.
After Completion You will Get, Your Registration Number.
You will get your Telemarketer Registration Id within 72hrs. of your KYC upload.

🏢

DLT Registatrion Process for Entity / Enterprise Registration :

Select : As Enterprise.
Have you registered with any other Mobile Operator DLT Network? Select : No.
Enter Your Business PAN Number.
Fill the form with Required Details.
Verify with OTP.
Verify Your Email.
Login To Portal.
Upload Required Documents and Fill the Required Details.
After Completion You will Get, Your Registration Number.
You will get your Enterprise Registration Id within 72hrs. of your KYC upload.

F.A.Q

DLT Registatrion (Distributed Ledger Technology) FAQ's

1. Is DLT registration mandatory?

Yes, DLT registration is mandatory for every Company, Entity, Telemarketer, and Reseller.
You need to register as an Entity for sending SMS (both promotional and transactional) to the customers.
You need to register as a Telemarketer for reselling SMS service (such as bulk SMS).

2. Do I need to pay DLT Registration Fees?

3. Steps for DLT Registration?

4. Do I need to register with TRAI for DLT registration?

5. What is the process to register Sender Id (Header) on DLT platform?

6. My Header (Sender ID) application is approved from DLT, what should I do next?

7. If my Sender ID does not match with my Company Name applied on DLT, then what should I do?

8. What is the process to register consent template on DLT platform?

9. As a Principal Entity, can I acquire consent from new subscribers without registering a consent template?

10. What is the validity of acquired consent?

11. How can I register content template on DLT platform on Airtel?

GENERAL QUESTIONS

1. What is SMSINDIAHUB’s Telemarketer ID?

2. After getting Entity ID from operator, is the DLT registration completed?

3. I have not registered yet on DLT platform; can I still send commercial communication via SMS?

4. I have not received Entity ID/ Telemarketer ID even after 2 days of registration, what should I do?

5. When I attempt to register on DLT platform, it displays error “Organization with this POI has been already registered”.

6. Is it mandatory for a Principal Entity to register its line of business?

7. Can a Principal Entity send commercial communication related to other line of businesses?

QUERY & COMPLAINTS

How can I contact my operator in case of any query/ grievances?
Please find the list of email IDs, contact numbers, and Twitter handle of different operators to send your query.