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Do you know that business needs a professional Hosted IVR ?

IVR - Interactive Voice Response Service in india

SMS India HUB – is a cloud telephony platform, designed to leverage the power of virtual exchange and virtual extensions. Our intelligent routing algorithm helps you to design multi-tier hosted IVR for your business. Being a company based on cloud telephony, we understand the importance of communication and call in business enterprises, organizations and companies. To cater the needs of the global market, we have stepped into excellence communication option featured under the name IVR Service in India. Though, IVR is not a new concept, but the way we have customized, conceptualized and categorized is exceptional yet utmost resourceful to the corporate world.

IVR Services Advantage & Benefits;

  • Professional Look : Greet your costumers with a professionally recorded welcome message. Build an image of a large company.
  • Virtual Extensions : Configure your extensions on any mobile number. Now your Sales extension will be reachable even while your sales force are on move.
  • Web Based Controls : Easy to use, user friendly web based interface allows you to configure and monitor your inbound traffic in few mouse clicks.
  • Intelligent Routing : Route your incoming call as per your working hours. Routing schemes like Round-Robin, Sequential, Parallel etc are also possible.

IVR Services features;

  • Welcome message
  • Music on hold
  • Unlimited Call forwarding
  • Unlimited Call detail record
  • Parallel/Round Robin
  • Time Bound Routing
  • White/Black list
  • CRM integration (web hook)
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